GENERAL QUESTIONS HERE
Some Frequently Asked Questions.
We specialize in handcrafted perfumes made in small batches using premium ingredients. Our customers can also create custom fragrances tailored to their personal scent preferences.
You can build your own fragrance by selecting your preferred scent notes from our customization tool. Our perfumers then hand-blend your perfume and ship it directly to you.
Results vary based on individual metabolism and consistency. Most users see noticeable improvements within4-6 weeksof daily use.
Yes! Every custom order includes a unique formula ID. You can use this to reorder the exact same scent anytime.
Yes, we offer discovery kits that include small samples of our signature fragrances, perfect for testing before committing to a full-size bottle.
Ready-made perfumes: Ship within 1–3 business days.
Custom perfumes: Made-to-order and typically ship within 5–7 business days.
You’ll receive a tracking number once your order is shipped.
Due to the personal nature of perfumes, we unfortunately do not accept returns or exchanges. However, if your order arrives damaged or incorrect, please contact us within 3 days of delivery.
Currently, we ship only within the UAE. For international requests, please contact our support team
Yes, all Johar Rose perfumes are cruelty-free and not tested on animals.
Absolutely! You can send a gift card or customize a scent and ship it directly to your loved one with a personal note.
You can reach us via our contact form or email us directly at Joharroseperfumes@gmail.com. We typically respond within 24–48 hours.