Your privacy is important to us
Privacy Policy
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.
1. Information We Collect
- Contact & Order Data: Name, email, phone, shipping/billing address.
- Payment Data: Processed securely by third-party gateways (we do not store full card details).
- Customization Data: Names, images, and text you submit for personalized products.
- Technical Data: Cookies, IP address, device/browser info, and analytics.
2. How We Use Your Information
- To process orders, deliver products, and provide customer support.
- To personalize your experience and improve our website and offerings.
- To send service messages and, with consent where required, marketing communications (you can opt out anytime).
- To meet legal, tax, and compliance obligations.
3. Sharing Your Information
- We do not sell or rent your data.
- We share necessary data with trusted providers (payment processors, couriers, IT/hosting, analytics) under confidentiality obligations.
4. Data Security & Retention
- We employ reasonable technical and organizational measures to protect your data; however, no method is 100% secure.
- We retain data only as long as necessary for the purposes described or as required by law.
5. Your Rights
- Request access, correction, or deletion of your personal data, subject to legal exceptions.
- Opt out of marketing communications at any time via unsubscribe links or by contacting us.
- Control cookies via your browser settings. Disabling cookies may affect site functionality.
6. Cookies
We use cookies to remember preferences, analyze traffic, and improve performance. You can manage cookies in your browser settings.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@joharperfumes.com